My tenure within the YMCA of Greater Charlotte organization involved wearing many hats and working across various departments for several years before discovering my passion for Youth Development.
In these diverse roles, I assumed the responsibility of organizing and executing impactful community outreach events, cultivating enduring relationships with both members and employees. Through close collaboration with staff, I played a pivotal role in enhancing the customer service experience, consistently surpassing team objectives, and ensuring unparalleled satisfaction for our members.
Moreover, drawing from my broad experiences within the organization, I conceptualized and crafted compelling multimedia content in collaboration with departmental leaders. This content not only amplified our brand presence and engagement but also resonated with our audience across multiple platforms, ultimately enhancing our overall visibility and impact.
